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Terms & conditions

1. General

These terms and conditions (“Terms”) govern your access to and use of our website at www.theicebase.com, together with any related applications, content, information, services or features made available through it (together, the “Website”).

In these Terms, “ICE”, “The ICE Base”, “we”, “us” and “our” refer to [insert lead entity name], and, where relevant, our related entities ICE Professionals New Zealand Limited (New Zealand), ICE Professionals Australia Pty Limited (Australia) and CE Straits Consultancy Pty Limited. (Singapore). “You” and “your” refer to any person or organisation accessing, browsing or using the Website.

By accessing, browsing or using the Website, you accept these Terms and agree to comply with them. If you do not agree, please stop using the Website.

We may update these Terms at any time by amending this page, without prior notice. Please check back periodically - your continued use of the Website after any changes means you accept the revised Terms.

We may modify, suspend or discontinue any part of the Website at any time, without notice or liability to you.

These Terms incorporate our Privacy Policy, which sets out how we collect, use, hold and disclose personal information.

Questions or feedback about the Website can be sent to [insert contact email].

2. Accessing the Website

You may use the Website only for your own personal or business purposes connected with engaging ICE's recruitment or consulting services, and you agree to:

  • provide accurate information and any documents we reasonably require to deliver our services to you; and

  • comply with all applicable laws and regulations in New Zealand, Australia, Singapore or any other jurisdiction relevant to your use of the Website.

We don't guarantee that the Website will always be available, uninterrupted, error-free, or free from bugs, viruses or security vulnerabilities.

3. Intellectual property

The Website and all content on it - including text, graphics, logos, designs, trade marks, images and the compilation and arrangement of the site (“Content”) - belongs to ICE or our licensors. Nothing in these Terms transfers any ownership of the Website or its Content to you.

We grant you a personal, non-exclusive, non-transferable licence to view and use the Content for your own non-commercial purposes connected with engaging our services. You must not copy, reproduce, distribute, modify, reverse-engineer, or create derivative works from any Content, or use it for commercial purposes, without our prior written consent.

Mentioning a third party's name, product or service on our Website does not imply our endorsement of them, and we're not responsible for any dealings you have with third parties referenced on the Website.

4. Acceptable use

When using the Website, you agree not to:

  • post, upload or transmit content that is unlawful, defamatory, obscene, threatening or otherwise objectionable;

  • infringe any third party's intellectual property, privacy or other rights;

  • attempt to gain unauthorised access to the Website, our systems, or any account that isn't yours;

  • interfere with or disrupt the Website (including denial-of-service attacks or overloading our infrastructure);

  • use bots, scrapers or automated tools to extract data or content from the Website without our prior written consent;

  • upload viruses, malware or other harmful code; or

  • use the Website in any way that breaches applicable law in New Zealand, Australia, Singapore, or elsewhere.

5. Information on the Website

We take reasonable care to keep information on the Website current and accurate, but we don't guarantee it is complete, up to date, or error-free, and you should exercise your own judgment before relying on it. We're not liable for loss arising from your reliance on Website content.

6. Third-party links

The Website may link to external sites we don't control. We're not responsible for the content, accuracy or privacy practices of those sites, and accessing them is at your own risk.

7. Linking to our Website

You may link to our Website provided you do so fairly, legally, and in a way that doesn't damage our reputation or falsely imply an association, approval or endorsement. We may withdraw this permission at any time.

8. Cookies

We use cookies to help secure the Website and make your browsing experience more convenient, as described in our Privacy Policy.

9. Security and risk

We use reasonable technical measures to protect the Website, but we can't guarantee it will always be secure or free of vulnerabilities. To the maximum extent permitted by law in the relevant jurisdiction, we don't accept liability for the security or confidentiality of communications or transactions carried out through the Website. You're responsible for maintaining your own device security, including antivirus protection.

10. Data protection

Any personal information you provide to us through the Website is handled in accordance with our Privacy Policy, which forms part of these Terms.

11. Limitation of liability

The Website and its Content are provided “as is” and “as available”. To the maximum extent permitted by applicable law, we make no warranties - express or implied - about the Website's accuracy, completeness, availability, security, or fitness for any particular purpose.

Your use of the Website is at your own risk. To the maximum extent permitted by applicable law (including the Consumer Guarantees Act 1993 and Fair Trading Act 1986 in New Zealand, the Australian Consumer Law where it applies, and equivalent Singapore consumer protection law), we exclude liability for any indirect, incidental, or consequential loss arising from your use of, or inability to use, the Website, including loss of profits, data, or business opportunity. Nothing in these Terms is intended to exclude any right or guarantee that cannot lawfully be excluded in your jurisdiction.

12. Indemnity

You agree to indemnify ICE against any claims, losses, damages or costs (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Website, or your violation of any law or third-party right.

13. Force majeure

We're not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, pandemics, government action, labour disputes, or failure of telecommunications or utility infrastructure.

14. Confidentiality

Any information we share with you that is marked confidential, or is clearly confidential by its nature, must be kept confidential by you and not disclosed to third parties without our written consent, except where required by law.

15. Monitoring

We may monitor use of the Website and may restrict or refuse access to any person, at our discretion, without needing to provide a reason.

16. Technical requirements

You're responsible for having a compatible device, software and internet connection to access and use the Website.

17. General

No delay or failure by us to enforce any right under these Terms operates as a waiver of that right. If any provision of these Terms is found unenforceable in a particular jurisdiction, the remaining provisions continue to apply, and that provision continues to apply in other jurisdictions to the fullest extent permitted by law.

These Terms, together with our Privacy Policy, form the entire agreement between you and ICE regarding use of the Website, and supersede any prior agreements on that subject. You may not transfer your rights or obligations under these Terms without our written consent; we may transfer or assign ours by giving you notice.

Under the New Zealand Contract and Commercial Law Act 2017, the Australian Consumer Law and equivalent Singapore legislation (including the Contracts (Rights of Third Parties) Act 2001), a person who is not a party to these Terms generally has no right to enforce them, except where mandatory law provides otherwise.

18. Governing law and jurisdiction

Where you access the Website from Singapore, these Terms are governed by the laws of Singapore and you submit to the non-exclusive jurisdiction of the Singapore courts.

Where you access the Website from New Zealand, these Terms are governed by the laws of New Zealand and you submit to the non-exclusive jurisdiction of the New Zealand courts.

Where you access the Website from Australia, these Terms are governed by the laws of Victoria, and you submit to the non-exclusive jurisdiction of its courts, without affecting any rights you have under the Australian Consumer Law that cannot be excluded.

Nothing in this clause limits any consumer protections you're entitled to under the mandatory law of the country in which you're based.

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